Terms of Use

Use of this site

By accessing and using this website, you agree to comply with these terms of use and all applicable laws and regulations. RP Tech Services reserves the right to restrict or deny access to anyone who violates these terms. If you do not agree with these terms, do not use this site.

This website is provided for informational purposes only. While we strive to keep information current and accurate, we make no guarantee that the content is complete, error-free, or suitable for any particular purpose.

Service engagements

This website is a marketing and informational resource. It is not a substitute for a signed Master Service Agreement (MSA), Statement of Work (SOW), or other binding contract. Any actual managed IT services engagement between you and RP Tech Services is governed by the terms in that signed agreement, not by these website terms.

Information on this site about our services, pricing, and capabilities is general in nature. Actual pricing, scope, timelines, and service levels are determined in a written agreement signed by both parties. Informal communications through email, phone, or chat do not constitute a binding offer or service commitment.

Intellectual property

All content on this website, including text, graphics, logos, images, and software, is the property of RP Tech Services or is used with permission. This includes but is not limited to guides, checklists, playbooks, and any other resources available for download. You may view and download these materials for your own internal use, but you may not reproduce, distribute, modify, or republish them without written permission from RP Tech Services.

RP Tech Services, the RP Tech Services logo, and other marks on this site are trademarks of RP Tech Services. You may not use these marks without written permission.

Limitation of liability

This website and all content are provided on an 'as-is' basis without warranties of any kind, either express or implied. RP Tech Services disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, RP Tech Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this website or its content, even if RP Tech Services has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability, so these exclusions may not apply to you.

Governing law and jurisdiction

This website and these terms of use are governed by the laws of the State of New York, without regard to conflict of law principles. For any engagement with our New York office (15 W. 38th Street, New York, NY 10018), disputes shall be resolved under New York law. For engagements with our New Jersey office, New Jersey law applies. For engagements with our Florida office, Florida law applies.

You agree to submit to the exclusive jurisdiction of the courts located in the state applicable to your engagement. You waive any objection to venue or claim of inconvenient forum.

Contact and dispute resolution

For questions about these terms or to report a violation, contact us at [email protected] or call 888-788-8292. Before initiating litigation, we encourage you to attempt to resolve disputes informally by contacting us first.